The mission of the Headquarters Hispanic Affairs Advisory Council is to ensure courteous, respectful and sensitive treatment of all customers, including non-English speaking persons and those with limited English proficiency. Our organization will pursue this mission by educating others as to our shared responsibility to provide sensitive services, and by advocating for and supporting the recruitment, career development, advancement and retention of Hispanics and Spanish speaking employees in the Agency’s workforce. We want to promote and enhance the participation of Hispanics in all aspects and levels of Agency programs.
Our Vision: The Headquarters Hispanic Affairs Advisory Council is committed to making the Agency a model Agency that provides cultural and language sensitive services to all people, and that it recognizes the value of recruiting, developing and promoting Hispanics.